A premium cosmetics company faced stagnating sales and a lack of clear market positioning. Despite the high quality of its products, the brand was losing market share due to increased competition and insufficiently effective communication with the target audience.
🎯 Increase sales by 25% within a year.
🎯 Strengthen brand positioning as a leader in the premium cosmetics segment.
🎯 Increase brand awareness among the target audience (women 25-45 years old with above average income).
⭕ Conducted an audit of current marketing strategy, including analysis of promotional channels, content, competitors and target audience.
⭕ Examined data on sales, conversions, and customer churn.
⭕ Conducted in-depth interviews with regular and potential clients to identify their needs, pains and expectations.
🔹Weak use of digital channels (especially Instagram and TikTok) was found.
🔹 Lack of a clear UTP (unique selling proposition) and emotional connection with the audience.
🔹 Insufficient activity in the segment of affiliate marketing and collaborations.
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